Getting started with BattLab couldn’t be easier.
Whether you’re sending samples every day or only occasionally, there are no contracts, no minimum spend, and no lengthy registration process. Simply choose the most convenient way to send your sample, complete a submission form, and we’ll take care of the rest.
Every report is reviewed by one of our experienced pathologists and includes clinically relevant interpretation to support your diagnostic decisions.
How to send samples
Below you can download the submission form that should accompany all samples and where you can include all the details about the animal and tests requested. If you do not see the test you want on our submission form, do not worry, it is very likely we can still offer it. Check our price list or feel free to give us a call.
We’re excited to let you know that you can now easily book a sample collection online. To get started, click on the button below and fill out the required information. We’ll take care of the rest and ensure that your samples are picked up as soon as possible.
Alternatively, you can download our postage label for free below. This will save you the time to write the address on the parcel and the money to ship the sample.
We’ve also launched our FREE Overnight Lockbox Service! Enjoy secure after-hours sample collection, later collection times (location dependent) and next-morning delivery to BattLab. To find out more or arrange your free lockbox, please contact our office team.
Reporting
Reports are sent to our clients by email. For most tests, we offer same day a turnaround time (eg. haematology, biochemistry, endocrinology, cytology). For other tests, the turnaround time is indicated on our price list. All reports are accompanied by a written comment/interpretation, provided by our team of experts. BattLab is proud to offer very high quality, rapid service. Our pathologists are always available should you wish to further discuss a case over the phone.
Laboratory Supplies
New customers will receive a starter kit containing all the laboratory supplies they need (tubes, swabs, histology pots, submission forms), informative material and a few gadgets. If you want to receive a starter pack send us an email to admin@battlab.com
If you are a Battlab client, simply download our supplies form, located below, to request all the material you need. We will send it to you asap by post or by local courier. All laboratory supplies are free of charge for our clients.
Lab supplies formPrices, invoices and payments
Invoices are raised the last day of each month with thirty-day deferred payment terms, and are subject to VAT at 20%. A breakdown of requests is supplied on a separate print out including lab number, patient name, requests and costs.
Payments can be made by either cheques or electronic payments. We are not able to process card payments currently. All invoices are sent via email.